Several iPhone and iPad users have stated that they are unable to access the App Store because users see a white blank screen when they go to the App Store. Sometimes the App Store Updates page is also not showing and loading.
You will need to load the App Store so that you can download apps. This article explains how you can fix if you see a white and blank screen when you open the App Store.
Blank App Store Fix
Test after each step to see if your issue is resolved:
App Store, Maps, Notes, and Reminders provide icons for macOS and iOS that are recognizable, yet distinct from one another. Reexamine the way you use images and metaphors in your iOS app icon. For example, if the iOS app icon shows a tree inside the rectangle, consider using the tree itself for your macOS app icon.
- I had one user describe it to me as a spider web and another user describe it as a bull’s eye, whereas I referred to it as a blank or default icon. It’s used to provide a system to help align the elements of an App icon from a design perspective. Technically the shortcut was still functional, it just wasn’t very aesthetic.
- Can't share applications on Mac / Blank page icons in share application window; What to do if I'm sharing video and others see just a blank white screen? (Firefox) Black screen when streaming VLC media player; Kast launching to blank screen; Can't share applications on Mac / Blank page icons.
1-The first thing you may want to do is to check Apple’s System Status page. This is Apple’s support page with status information for its services, stores and iCloud. Go to this page and look for “App Store”. If this page shows any issues, you may unable to fully access or use the App Store. If this is the case, Apple is the one to blame, and Apple will resolve this. You just need to wait.
2-Restart the App Store app. Here is how:
- iPhone X or later, iPad with iOS 12 or later: Go to your Home screen and swipe up, this will bring up the app switcher. Swipe left or right until you find the App Store. Swipe up on the app’s preview to close it. Then reopen the App Store.
- Other iPad or iPhone models: Double press the home button and swipe up on the App Store preview to close it. Then reopen the App Store.
3-The second thing is to make sure that your iOS or iPadOS device is connected to the Internet by ensuring that your device has a Wi-Fi connection or a cellular-data connection. If you are not connected to the Internet, the App Store will not load. Open Safari and open a web site. Does the web site load? If not, you may have a connection problem. Here is how you can troubleshoot:
- On your device, turn on Airplane Mode, wait for one minute and then turn it off (Settings > Airplane Mode).
- If you are trying to open the App Store over cellular, make sure that Cellular Data is enabled for the App Store. To check this, go to Settings and tap Cellular or tap Mobile Data, then turn on “App Store”.
- If you are trying to open the App Store over Wi-Fi, make sure that your device is not too far away from your router. You may also try to restart your router. To restart your router, unplug it from its power source, wait 1 minute and then plug it back in.
If you are having connection issues, please see the following articles:
- iPad Wi-Fi issues.
- iPhone Wi-Fi issues.
- iPhone cellular issues.
See also: Manage cell data
4-Restart your device. Here is how you can restart your device:
- iPhone X, 11 or later and iPad with Face ID models: Press and hold the power (side or top) and the volume up (or down) buttons together until you see the power off slider. Then drag the slider. Wait until your device completely shuts off. Then press and hold the power button until the Apple logo appears.
- Other iPhone and iPad models: Press and hold the on/off (sleep/wake) button until you see the slider. Then slide the slider. Wait 1 minute then, to turn your device on, press and hold the on/off button until you see the Apple logo.
Best mac file sharing software. 5-Try this fix: Launch Settings then tap iTunes & App Store, Apple ID and Sign Out. Now launch the App Store. Tap Sign In and enter your Apple ID and password.
6 https://newtiny253.weebly.com/blog/free-pitch-shift-software-mac. -On your iPhone or iPad, tap Settings > General > Date & Time and turn ‘Set Automatically’ on.
7-Go to Settings > General > Date & Time and turn “Set Automatically’ off. Now set your date one year ahead, like 2017. Now go to the App Store. If your issues are fixed, turn on ‘Set Automatically’.
8-Go to Settings > Privacy > Location Services > System Services > and make sure that Location-Based iAds is turned off.
9-Go to Settings > General > Language & Region. Change the current language. You may select any language. However, you may want to choose a language you know. Then open the App Store, if your apps load, then go back to the Language settings, and change your language back.
10–Update the iOS software. Make sure that your iPhone or iPad is running the latest version of the iOS or iPadOS software. Simply go to Settings > General > Software Update. This will check for updates. If there is an update available, follow the onscreen instructions to install the update on your device.
See also: Why Is App Store Button Grayed Out or Dim On My iPhone / iPad?
App Icon
Every app needs a beautiful and memorable icon that attracts attention in the App Store and stands out on the Home screen. Your icon is the first opportunity to communicate, at a glance, your app’s purpose. It also appears throughout the system, such as in Settings and search results.
Embrace simplicity. Find a single element that captures the essence of your app and express that element in a simple, unique shape. Add details cautiously. If an icon’s content or shape is overly complex, the details can be hard to discern, especially at smaller sizes.
Provide a single focus point. Design an icon with a single, centered point that immediately captures attention and clearly identifies your app.
Design a recognizable icon. People shouldn’t have to analyze the icon to figure out what it represents. For example, the Mail app icon uses an envelope, which is universally associated with mail. Take time to design a beautiful and engaging abstract icon that artistically represents your app’s purpose.
Keep the background simple and avoid transparency. Make sure your icon is opaque, and don’t clutter the background. Give it a simple background so it doesn’t overpower other app icons nearby. You don’t need to fill the entire icon with content.
Use words only when they’re essential or part of a logo. An app’s name appears below its icon on the Home screen. Don’t include nonessential words that repeat the name or tell people what to do with your app, like 'Watch' or 'Play.' If your design includes any text, emphasize words that relate to the actual content your app offers.
Don’t include photos, screenshots, or interface elements. Photographic details can be very hard to see at small sizes. Screenshots are too complex for an app icon and don’t generally help communicate your app’s purpose. Interface elements in an icon are misleading and confusing.
Don’t use replicas of Apple hardware products. Apple products are copyrighted and can’t be reproduced in your icons or images. In general, avoid displaying replicas of devices, because hardware designs tend to change frequently and can make your icon look dated. Free reminders app for mac.
Don’t place your app icon throughout the interface. It can be confusing to see an icon used for different purposes throughout an app. Instead, consider incorporating your icon’s color scheme. See Color.
Test your icon against different wallpapers. You can’t predict which wallpaper people will choose for their Home screen, so don’t just test your app against a light or dark color. See how it looks over different photos. Try it on an actual device with a dynamic background that changes perspective as the device moves.
Keep icon corners square. The system applies a mask that rounds icon corners automatically.
App Icon Attributes
All app icons should adhere to the following specifications.
![Icon Icon](/uploads/1/3/3/8/133864551/188046145.jpg)
Attribute | Value |
---|---|
Format | PNG |
Color space | sRGB or P3 (see Color Management) |
Layers | Flattened with no transparency |
Resolution | Varies. See Image Size and Resolution |
Shape | Square with no rounded corners |
App Icon Sizes
Every app must supply small icons for use on the Home screen and throughout the system once your app is installed, as well as a larger icon for display in the App Store.
Device or context | Icon size |
---|---|
iPhone | 180px × 180px (60pt × 60pt @3x) |
120px × 120px (60pt × 60pt @2x) | |
iPad Pro | 167px × 167px (83.5pt × 83.5pt @2x) |
iPad, iPad mini | 152px × 152px (76pt × 76pt @2x) |
App Store | 1024px × 1024px (1024pt × 1024pt @1x) |
Provide different sized icons for different devices. Make sure that your app icon looks great on all the devices you support.
Mimic your small icon with your App Store icon. Although the App Store icon is used differently than the small one, it’s still your app icon. It should generally match the smaller version in appearance, although it can be subtly richer and more detailed since there are no visual effects applied to it.
Spotlight, Settings, and Notification Icons
Every app should also provide a small icon that iOS can display when the app name matches a term in a Spotlight search. Additionally, apps with settings should provide a small icon to display in the built-in Settings app, and apps that support notifications should provide a small icon to display in notifications. All icons should clearly identify your app—ideally, they should match your app icon. If you don’t provide these icons, iOS might shrink your main app icon for display in these locations.
Device | Spotlight icon size |
---|---|
iPhone | 120px × 120px (40pt × 40pt @3x) |
80px × 80px (40pt × 40pt @2x) | |
iPad Pro, iPad, iPad mini | 80px × 80px (40pt × 40pt @2x) |
Device | Settings icon size |
---|---|
iPhone | 87px × 87px (29pt × 29pt @3x) |
58px × 58px (29pt × 29pt @2x) | |
iPad Pro, iPad, iPad mini | 58px × 58px (29pt × 29pt @2x) |
Mac Icon Download
Device | Notification icon size |
---|---|
iPhone | 60px × 60px (20pt × 20pt @3x) |
40px × 40px (20pt × 20pt @2x) | |
iPad Pro, iPad, iPad mini | 40px × 40px (20pt × 20pt @2x) |
App Icons Showing Blank Mac Keyboard
![Icons Icons](/uploads/1/3/3/8/133864551/185211083.jpg)
Don’t add an overlay or border to your Settings icon. iOS automatically adds a 1-pixel stroke to all icons so that they look good on the white background of Settings.
TIP If your app creates custom documents, you don't need to design document icons because iOS uses your app icon to create document icons automatically.
User-Selectable App Icons
Apple App Store Icon
For some apps, customization is a feature that evokes a personal connection and enhances the user experience. If it provides value in your app, you can let people select an alternate app icon from a set of predefined icons that are embedded within your app. For example, a sports app might offer icons for different teams or an app with light and dark modes might offer corresponding light and dark icons. Note that your app icon can only be changed at the user’s request and the system always provides the user with confirmation of such a change.
Provide visually consistent alternate icons in all necessary sizes. Like your primary app icon, each alternate app icon is delivered as a collection of related images that vary in size. When the user chooses an alternate icon, the appropriate sizes of that icon replace your primary app icon on the Home screen, in Spotlight, and elsewhere in the system. To ensure that alternate icons appear consistently throughout the system—the user shouldn't see one version of your icon on the Home screen and a completely different version in Settings, for example—provide them in the same sizes you provide for your primary app icon (with the exception of the App Store icon). See App Icon Sizes.
For developer guidance, see the setAlternateIconName method of UIApplication.
Apple App Icons
NOTE Alternate app icons are subject to review by App Review and must adhere to the App Store Review Guidelines.